AT&T Wireless, Sprint PCS lead in complaints
May 12 2004 - 04:53 PM ET | AT&T Wireless
AT&T Wireless finally came in first for something... However, it is first in customer complaints. The FCC
released figures on the number of complaints for US wireless companies:
# AT&T Wireless
# Sprint PCS
# T-Mobile USA
# Cingular Wireless
# Nextel Communications
# Verizon Wireless
Verizon Wireless is both the largest carrier in the US and the least complained about (the measure was number of complaints per 10,000 customers, so smaller carriers do not have an advantage). Very impressive.
