AT&T Wireless leads number port complaints

Feb 27 2004 - 09:37 AM ET | Number portability

The FCC today released a status update for number portability complaints [download, PDF]. Overall complaints are fairly low, but AT&T Wireless has a large lead:

  • AT&T Wireless - 2787
  • Sprint PCS - 1445
  • Verizon Wireless - 933
  • T-Mobile - 854
  • Cingular Wireless - 849
  • Nextel - 420

It should be noted that many times, a complaint is lodged against two carriers by one customer (e.g. a customer having trouble switching from AT&T Wireless to Sprint PCS could file a complaint against both companies).